Return and Refund Policy

At Kevin Interiors, customer satisfaction is our top priority. If you are not entirely happy with your purchase, our refund and return policy is here to assist you.

Return Policy:

1. Eligibility for Returns:

   • Items can be returned within 7 days of receiving the product.
   • The product must be in original condition, unused, and in the original packaging with all accessories or tags included.
   • Returns are accepted only if the product is damaged, defective, or incorrect upon delivery.

2. Non-Returnable Items:

   • Products that have been used, washed, or altered in any way.
   • Items purchased as part of a promotion or sale are non-refundable.

3. Return Process:

   • To initiate a return, contact our customer service at [email protected] within 7 days of receiving the order.
   • Our team will arrange a pickup and inspect the returned product.
   • If the item meets the return conditions, we will proceed with the refund.

4. Refund Process:

   • Refunds will be processed in cash upon the successful return of the item.
   • Shipping charges are non-refundable unless the product is defective or damaged during transit.

5. Exchanges:

   • We currently do not offer direct exchanges. For exchange requests, please return the product for a refund and place a new order.